MCP & A2A Connectors
Connect to any data source, from databases to SaaS applications.
Seamless Integration with Model Context Protocol & Agent-to-Agent Communication
AidEun leverages cutting-edge Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocols to securely connect with your organization's internal tools and data sources, enabling intelligent agentic AI workflows that go beyond simple chat interactions.
What is Model Context Protocol (MCP)?
Model Context Protocol is a standardized way for AI models to securely access and interact with external tools, databases, and services. Think of it as a universal translator that allows AidEun to understand and communicate with any system in your organization.
What is Agent-to-Agent (A2A) Protocol?
Agent-to-Agent protocol enables multiple AI agents to collaborate and share information seamlessly. This allows AidEun to coordinate with other AI systems in your organization, creating a network of intelligent agents working together.
How AidEun Uses Agentic AI Patterns
🔄 Multi-Agent Orchestration
AidEun doesn't just answer questions—it orchestrates multiple specialized agents:
- Data Retrieval Agent: Securely fetches information from your internal systems
- Analysis Agent: Processes and analyzes the retrieved data
- Action Agent: Executes tasks through connected tools
- Coordination Agent: Manages the workflow between all agents
🎯 Intelligent Tool Selection
Using advanced reasoning, AidEun automatically determines which tools and data sources to use:
AidEun's Process:
- 1.Identifies need for sales data → Connects to CRM via MCP
- 2.Retrieves Q3 sales metrics → Processes data with analysis agent
- 3.Generates insights → Creates report via document generation tool
- 4.Delivers comprehensive response with actionable insights
Real-World Integration Examples
📊 Enterprise CRM Integration
- MCP Connection: Secure API connection to Salesforce/HubSpot
- A2A Coordination: Multiple agents collaborate to gather customer data, analyze trends, and suggest next actions
- Result: "Customer ABC Corp has 3 open opportunities worth $2.4M. Based on their interaction history, I recommend focusing on the enterprise solution. Shall I draft a proposal?"
🎫 IT Service Management
- MCP Integration: Direct connection to ServiceNow/Jira
- Agentic Workflow:
- 1.Ticket creation agent logs the issue
- 2.Knowledge base agent searches for solutions
- 3.Escalation agent determines priority and routing
- Result: Automatic ticket creation, instant troubleshooting suggestions, and intelligent escalation
📈 Financial Analytics
- MCP Connections: SAP, QuickBooks, internal databases
- A2A Collaboration: Financial analysis agents work together to:
- 1.Pull budget vs. actual data
- 2.Identify variances and trends
- 3.Generate executive summary with recommendations
Security & Compliance
🔒 Zero-Trust Architecture
- All MCP connections use encrypted, authenticated channels
- No data is stored permanently—only accessed when needed
- Role-based access ensures users only see authorized information
🛡️ Audit Trail
- Every MCP tool call is logged with full context
- A2A agent interactions are tracked for compliance
- Complete transparency into what data was accessed and why
Easy Setup & Configuration
⚡ One-Click Integrations
Popular enterprise tools come with pre-built MCP connectors:
- CRM: Salesforce, HubSpot, Pipedrive
- ITSM: ServiceNow, Jira, Zendesk
- ERP: SAP, Oracle, NetSuite
- HR: Workday, BambooHR, ADP
- Finance: QuickBooks, Xero, SAP Concur
🔧 Custom Tool Development
For unique internal systems:
📋 Visual Configuration
- Drag-and-drop interface for connecting tools
- Test connections with sample queries
- Real-time validation and error handling
- No coding required for standard integrations
Advanced Agentic Capabilities
🧠 Contextual Memory
Agents remember conversation context across tool interactions:
- "Earlier you mentioned the Johnson account—let me check their latest activity in the CRM"
- Maintains context while switching between multiple data sources
🔄 Workflow Automation
Create intelligent workflows that span multiple systems:
- Trigger: New high-value lead in CRM
- Action: A2A agents automatically research the company, check for existing relationships, and draft personalized outreach
- Result: Sales team gets AI-generated lead intelligence and suggested talking points
📊 Cross-System Analytics
Combine data from multiple sources for comprehensive insights:
- Correlate support tickets with customer satisfaction scores
- Analyze sales performance against marketing campaign data
- Generate executive dashboards pulling from 10+ different systems
Getting Started
- 1.Connect Your First Tool: Choose from 100+ pre-built MCP connectors
- 2.Configure Permissions: Set up role-based access for your team
- 3.Test Integration: Use our sandbox environment to validate connections
- 4.Deploy Agents: Activate agentic workflows for your use cases
- 5.Monitor & Optimize: Use analytics to improve agent performance